Testimonials

We at Silver Birch would love to hear about the experience you have had with us. Please complete the comments box below with your testimonial.

Our most recent testimonials, which says everything about us

We have a Basset Hound with a nervous demeanor and aggressive tendencies, so a kennel stay can be stressful for all parties involved – our dog, the kennel staff, and my husband and me. I tried multiple kennels in the Cambridgeshire area, each for a short test period, and all of them were nightmarish experiences. That’s why I was delighted to discover Silver Birch! Dean and his staff have been nothing but patient with our dog, going above and beyond to make him feel comfortable. Now, instead of attacking them, our dog loves to hang out with the kennel staff … it’s nothing short of a miracle! Although it is almost an hour drive each way to drop off or pick up our dog, it is well worth the extra time. Our dog is never stressed out when I pick him up, and we are not stressed out about leaving him, which means we can enjoy our vacation knowing he is in good hands. Because of our wonderful experience, I would recommend Silver Birch to anyone.

Carmen Coker and Tux the Basset - 16th September 2012

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It is so difficult to leave a dog in a kennel while you are away. But from the day I met Dean, I knew that my Boston Terrier wasn't in a traditional kennel... he was so well taken care of! It was clear from the beginning that Dean and his team care so much about the animals that stay with them. They knew all about my dog's quirks and kept him happy. For the first time, my dog was not ready to come home when I came to collect him. I am using Silver Birch again for a couple of weeks, knowing that my dog will be very well looked after!

Diane Crawford, Suffolk - 8th August 2012

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Recently, my husband and I needed to find a kennel for our rescue dog. I had read a testimonial about Dean at Silver Birch so off we went with our dog to meet him. Dean was incredibly calm and responded well to our reportedly 'troubled' rescue dog. It was reassuring to have a conversation with someone who understands dogs as well as Dean does. The kennels are secure and really well laid out. So now we can take a holiday knowing that our very special boy will be in safe hands. Thanks Dean. We are chuffed to have found you.

Karen Reeve, East Anglia - 24th July 2012

Here are some more comments from our happy customers:

We’re lucky enough to be able to leave our dog, Minnie, with my mother whenever we go away, so anguishing over which boarding kennels to use wasn’t something I ever expected to do. However, when my mother had the audacity to go on holiday at the same time as us, anguish I did! As with all dog owners, I didn’t relish the thought of leaving my beloved pet with a stranger and assumed she’d spend all day pining from the confines of a grubby little kennel. So imagine my surprise when we turned up at Silver Birch to be met with spacious, clean kennels and a very smiley Dean! The fact that Silver Birch is a small kennels makes a big difference, and knowing that Dean and Jo wouldn’t be caring for 100 other dogs was a great relief. The first time Minnie stayed with them, she’d undergone an (unplanned) operation only a few days prior so we were especially concerned about leaving her. But Dean listened carefully to all the details and went the extra mile by following the care routine she needed. I was also impressed by the raised beds and raised food / water bowls for larger dogs. When we returned Minnie was happy and healthy and continued to make a big fuss of Dean even after she’d been to welcome us back. She absolutely adores him so all his talk of taking her for walks and playing with her must have been true! She’s since stayed for a long weekend and I’m sure she can’t wait for her next visit. Amber Bryan, Cambridgeshire