Testimonials

Testimonials

We at Silver Birch would love to hear about the experience you have had with us. Please complete the comments box below with your testimonial.

Our most recent testimonials, which says everything about us

We have a Basset Hound with a nervous demeanor and aggressive tendencies, so a kennel stay can be stressful for all parties involved – our dog, the kennel staff, and my husband and me. I tried multiple kennels in the Cambridgeshire area, each for a short test period, and all of them were nightmarish experiences. That’s why I was delighted to discover Silver Birch! Dean and his staff have been nothing but patient with our dog, going above and beyond to make him feel comfortable. Now, instead of attacking them, our dog loves to hang out with the kennel staff … it’s nothing short of a miracle! Although it is almost an hour drive each way to drop off or pick up our dog, it is well worth the extra time. Our dog is never stressed out when I pick him up, and we are not stressed out about leaving him, which means we can enjoy our vacation knowing he is in good hands. Because of our wonderful experience, I would recommend Silver Birch to anyone.

Carmen Coker and Tux the Basset - 16th September 2012

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It is so difficult to leave a dog in a kennel while you are away. But from the day I met Dean, I knew that my Boston Terrier wasn't in a traditional kennel... he was so well taken care of! It was clear from the beginning that Dean and his team care so much about the animals that stay with them. They knew all about my dog's quirks and kept him happy. For the first time, my dog was not ready to come home when I came to collect him. I am using Silver Birch again for a couple of weeks, knowing that my dog will be very well looked after!

Diane Crawford, Suffolk - 8th August 2012

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Recently, my husband and I needed to find a kennel for our rescue dog. I had read a testimonial about Dean at Silver Birch so off we went with our dog to meet him. Dean was incredibly calm and responded well to our reportedly 'troubled' rescue dog. It was reassuring to have a conversation with someone who understands dogs as well as Dean does. The kennels are secure and really well laid out. So now we can take a holiday knowing that our very special boy will be in safe hands. Thanks Dean. We are chuffed to have found you.

Karen Reeve, East Anglia - 24th July 2012 

Here are some more comments from our happy customers:

We have just collected our lovely Border Collie Mollie from her third stay with Dean This really is an amazing place with great runs for the dogs and comfy, heated kennels. Mollie loves it there and gets lots of cuddles from Dean as well as special cuddles from Beverley. Mollie is safe there, very well cared for and has lots of stimulation and exercise. It is clean and tidy and is not too big so there is a very personal feel to it. It was actually recommended by our vet's assistant and we carefully selected Silver Birch after looking at several other kennels in our area. Dean is always good for advice on dog behaviour and develoipment and what he doesn't know about dogs is probably not worth knowing.He also doesn't mind us phoning him to check how Mollie is and he is very flexible about arrangements to suit us and Mollie. Silver Birch also orders in any specialist food needed and will deliver food and dogs home if required. We always feel that Mollie'e needs are well understood and catered for and are really very happy with the standard of care. Amazinly Silver Birch was also the cheapest kennels we saw which is remarkable given all the good care and attention lavished on the dogs. We can thoroughly recommend this kennels. Anna Harskamp, Cambridgeshire